Sales Support Administrator

Location: Heckmondwike, West Yorkshire

Elevation Recruitment is delighted to be recruiting an experienced Sales Administrator to join our client's thriving team in Heckmondwike. This role is designed for an ambitious professional with a strong background in administration and B2B customer service.

Sales Administrator Key Responsibilities:

Customer Relationship Management: Cultivate and maintain strong relationships with existing clients, ensuring their ongoing satisfaction and loyalty
Order Coordination: Oversee the entire order lifecycle, from initial receipt through to final delivery, ensuring all processes run smoothly and efficiently
Sales Analysis: Analyse sales data to identify trends, forecast demand, and generate actionable insights for the sales team
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a seamless and positive experience from the start
Internal Collaboration: Work closely with other teams to coordinate order fulfilment and resolve any issues that may arise
Issue Resolution: Quickly and effectively address any customer complaints or issues, ensuring a high level of client satisfaction
Documentation and Compliance: Ensure all sales documentation is accurate and complies with company policies and regulatory requirements

Skills needed of the Sales Administrator:

Proven experience in a sales administration or account management role
Exceptional verbal and written communication skills, with the ability to build and maintain strong customer relationships
Excellent organisational and multitasking abilities, capable of handling multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills, with a keen eye for detail
Collaborative, supportive, and able to work effectively as part of a team.

If you are proactive, detail-oriented, and passionate about delivering exceptional customer service, we want to hear from you!